Extensive Online Documentation in Cloud Web Hosting
If you have ordered your very first cloud web hosting package from our company or have migrated your website over to us, you’ll grow used to our platform and our custom-built Hepsia Control Panel in no time thanks to the fact that we have prepared an elaborate web-based knowledge base where you can find all the information that you’ll ever need – both general info in regards to the web hosting service as a whole and more concrete info about the separate features that you can use and the challenges that you can experience. The articles themselves are available in two places. The full article archive is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different functions in every section of the Control Panel as well. You can discover how to do practically everything, from enabling an .htaccess config file to administering a mailing list, and all the articles include thorough guides, so you’ll never get confused on account of an unclear text. Surely, in case you face a more specific problem and you are unable to find an adequate solution in our knowledge base, you can touch base with our customer care staff members 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include an extensive online article archive where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we use. We have prepared it on the basis of the feedback that we’ve obtained from our clients through the years and, hence, our articles deal with specific problems that you might bump into and include the fastest means of fixing them, for example receiving a 500 Internal Server Error message or being unable to send e-mail messages from your PC even though you have the correct settings. The articles are available in every single section of the Control Panel and you can consult them at any time. They can help you increase your knowledge not only about our platform, but also about the hosting realm as a whole, as they contain comprehensive guidelines and general info such as what file access permissions or cron jobs are.