Service Uptime Guarantee in Cloud Web Hosting
Our cloud web hosting solutions include a 99.9% service uptime guarantee. We can achieve that by using an innovative cloud hosting platform where each service (files, e-mail messages, databases, and so on.) has its own group of web servers. We do not run everything on a single web server as most companies do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your web sites. If one machine fails, the other ones in the cluster will take over to guarantee the continuous work of the websites. To prevent infrastructural difficulties, our web server facilities use highly effective diesel backup generators and several independent Internet providers as to ensure that visitors will be able to reach your sites no matter what. We also have a group of knowledgeable administrators monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server plan through our company, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, emails, stats and databases are all handled by their own groups of web servers, so even if there is an issue one web server, your web sites aren't going to be affected in the slightest. This enables us to offer you a way more stable website hosting service as compared with companies that run everything on a single server where a problem with a single service can take the entire web server down. To avoid infrastructure difficulties, our data centers work with multiple Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep working without any disturbances and your Internet sites will remain working. Any software difficulties will be dealt with instantly by our expert team of admins which check all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. In addition, we work with new hardware for the physical hosting servers where the VPS accounts are created to avoid any chance of hardware failure and each and every part has been tested carefully. The integrity of your data is ensured by employing enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your Internet sites shall be working basically without any disturbances. Our experienced professionals will resolve promptly any software issue that may surface, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our website and not hidden in our Terms of Service given that we can keep our promise and provide an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server from us, we guarantee that it will be working at least 99.9% of the time. Firstly, your website hosting server will be constructed with new and meticulously tested hardware components and we will not make any compromises with that. Our data center in the downtown area of Chicago offers powerful diesel backup generators, so even in the case of an outage your web server will still be operational and with a number of redundant Internet providers, your websites will be accessible if there's any connection issue. In case of any unexpected conditions, we have trained sysadmins that monitor all hosting servers all the time and they can react straight away to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the excess traffic in the event of a DDoS attack.