Phone Support in Cloud Web Hosting
Because we have live telephone support 14 hours every day, you are able to contact us and consult with our customer support representatives to get more information about all cloud web hosting that we offer and make sure that our servers meet the system requirements for your websites prior to purchasing anything. For your benefit, we have phone numbers on 3 continents so you're able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. In case you are already a customer, you will be able to call us about general and billing matters, and about some technical matters. If the situation is strictly technical or it requires longer time to analyze, you'll have to go through our ticketing system, which will enable both you and our technical support crew to monitor the info provided by both sides.
Phone Support in Semi-dedicated Servers
When you need more info for the semi-dedicated servers that we provide, you have the option to call one of the three support lines that we have across the globe - in the United States, the United Kingdom and Australia. By doing this, you're able to check in advance if our services are suitable for your sites. If you're already our customer and you've got a semi-dedicated account, you will be able to get in touch with us over the phone for fourteen hours daily about any billing or basic matters. For entirely tech troubles you need to take advantage of our ticketing system and contact our tech support since someissues just need longer time to be resolved, still we will assist you on the phone with a lot of minor technical issues as well, saving you the time and efforts.