Support Channels

  • Video Tutorials
  • Video Training

  • Learn almost instantly the best way to alter a file or transfer a database via our line of how to video guides.

  • Ticketing System
  • A Ticketing System

  • Our tech support department is at your disposal 24/7 to reply to all of your questions. You will have a reply in less than 60–minute after the ticket application.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Help

  • If you need help running your cloud web hosting account, or need more resources for your sites, just let us know and we’ll give you the optimal resolution.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • If you require support employing your administration interface or with one of the pre–configured free scripts, just notify us and we shall reach you within no more than one hour.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • We’ll be at your service night and day to help you out with any given server management process or to help you update the current setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and easy to navigate. But if, at any moment, you need assistance, you're able to count on our 24/7 tech support service.
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