Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you will find an in–depth Help section featuring multiple educational articles and frequently asked questions. They are answered by our support team of competent techs. Simply type in your question and our clever platform will return the most suitable answer.

  • Top quality support service

  • Educational Videos

  • For all of you who wish to learn how to troubleshoot a common problem by watching a how–to video, we have added a compilation of video tutorials to our Web Site Control Panel. All the video lessons are short and simple to comprehend. They offer you step–by–step presentations of various website management actions.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a sixty–minute response guarantee. A team of qualified techs will be available to you to reply to all the questions that you may possibly have. During off–peak periods, a reply will be offered within just twenty minutes.