1 hour ticket response
Fast support is our most important concern and this is why we’ve got a team of competent technicians who are prepared to offer a fast solution to any question that you may have. Simply post your tech support ticket from your Web Site Control Panel and we’ll reply back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
A Premium Technical Support Service
Our client care staff members have considerable experience in the cloud web hosting realm and are proficient enough to deliver a quick answer to your problem. If, however, the matter at hand is not within the competency of a technician, the ticket will be sent to a developer or system administrator for further investigation.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how to use a particular feature, we have included a truly intuitive Help Center section in the Web Site Control Panel. You can search through a big collection of web hosting account administration articles and website management articles, explore our F.A.Q. archive or check our educational video tutorials.