Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Guarantee

  • Our team of professionals will do their best to respond to your service demands within about 1 hour. If, however, the difficulty you have stumbled upon requires the assistance of the Admin =Department,= we’ll address the ticket to the administrator on shift and will post a comment to notify you.

  • Top quality support service

  • Qualified Tech Assistance Service

  • We will be online for you 24x7 to offer assistance and tech support as well as to help you with any trouble that you may come across while you are administering your virtual server. We’ll support all installed in advance software, plus your Operating System, server administration panel (in accordance with the VPS type) and the Web Site Control Panel created 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Site Control Panel that comes with no charge with your VPS features an incorporated articles base. You can find a range of descriptive how–to posts and a number of step–by–step video tutorials that display all the fundamental website managing responsibilities. You can start using them by pressing the Help or Video keys in the upper right part of each Control Panel section.